At LNA Soles, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or engage with our giveaways and promotions.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to process your orders, improve our services, and keep you updated. The information we may collect includes:

• Personal Information: Name, Email address, Shipping and billing address, Phone number, Payment details (processed securely through third-party providers)
• Non-Personal Information: Browser type, device, and operating system, IP address and general location, Website usage data (pages visited, time spent, etc.)

If you participate in giveaways, we may also collect your social media handle and contact information for prize delivery.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and order updates
• Improve website functionality and user experience
• Send order confirmations, receipts, and updates
• Notify you about promotions, giveaways, and special offers (only if you opt in)
• Detect and prevent fraud or misuse of our site

We will never sell or rent your personal data to third parties.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

• SSL (Secure Socket Layer) encryption
• Secure payment processing via trusted third-party gateways (e.g., Stripe, PayPal)
• Restricted internal access to customer data

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

4. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences and shopping cart items
• Analyze traffic and performance to enhance our services

You can disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Third-Party Services

We may use trusted third-party providers to help operate our business (e.g., payment processors, shipping carriers, analytics tools).

These providers have access to limited information as needed to perform their functions but are obligated not to disclose or use it for other purposes.

Examples include:

• Stripe / PayPal – for secure payments
• USPS / UPS / FedEx – for order deliveries
• Google Analytics – for traffic insights

6. Giveaways & Promotions

When you enter a giveaway, we may collect your name, email, and/or social media handle for entry verification and prize delivery.

All giveaways are voluntary and not sponsored or affiliated with Nike, Instagram, TikTok, or any other third-party platform.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your data (where legally applicable)
• Opt out of promotional emails at any time

To exercise your rights, contact us at support@lnasoles.com.

8. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders
• Meet legal, tax, or accounting requirements
• Support your customer relationship with us

9. Links to Other Websites

Our site may contain links to external websites (e.g., Instagram, TikTok). We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our site after updates means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 support@lnasoles.com

📍 Memphis, Tennessee, USA